Client Appreciation
The Lending Department
What was their problem?
The Lending Department is a mortgage broker based in Auckland. They were looking for alternatives to gift hampers for their key clients to congratulate them on milestones. They felt the gift hamper concept was becoming a bit stale – especially for repeat clients.
How did Chuffed solve the problem?
Chuffed was the imaginative and exciting alternative they had been looking for, that would make The Lending Company stand out and show how much they valued the client’s relationship.
What were the outcomes?
The clients were ecstatic to receive something different from a traditional wine or food hamper. Plus, the experience they chose left a lasting impression on their clients, which reflects extremely positively on The Lending Company.
“The feedback we got from the clients was second to none! The Chuffed team were great to deal with, responsive to questions and delivered an awesome product! We will most definitely use them again!"
