Money Back Guarantee

You can’t go wrong
with a Chuffed Gift

30-day money back guarantee

We are so confident in our product we offer a 30 day money back guarantee. That means if you are in anyway unsatisfied with your purchase, just drop us an email at hello@chuffedgifts.co.nz and let us know you want a refund. We’ll refund the full amount and cancel the ticket code associated with the gift you purchased so it cannot be redeemed.

Sustainable gift giving

Experiences as gifts create less waste than receiving stuff. But it’s not perfect. There are impacts associated with getting to your experience, impacts the actual experience makes, impacts by couriering your gift package…. Chuffed was founded in 2020 and is determined to become a leader in sustainable retail consumption by creating positive environmental outcomes, positive social outcomes and positive economic outcomes. In short we are building a company that is making the world slowly better, not slowly worse. In other words our intention is to give more than we take.

Gifts are valid for 2 years

All packages are valid for 2 years from date of purchase.

This gives huge flexibility for the recipient – they can use their gift to experience something locally straight away, they can plan a weekend to another region at a future date, or they could save it for that inter island holiday they have planned next year.

Free overnight courier, same day dispatch*

All packages include overnight courier delivery using New Zealand Post’s next working day courier service***

*All orders received by 2pm on Monday – Friday (except public holidays) will be dispatched on the day of order.
In most instances urban addresses should receive their order the following working day.
In most instances rural addresses should receive their order within 2 working days.
Orders placed after 2pm Friday and over the weekend will not be dispatched until Monday.
Orders dispatched on Friday will not be delivered until Monday in urban areas.

Supporting hundreds of businesses nationwide

Chuffed has an experience partner network made up of 200 businesses offering over 800 different types of experiences. The majority of these businesses are in the tourism sector and are small family owned enterprises. That means this gift goes straight into supporting amazing kiwi businesses.